Consulting
Pilot group
Various users and community managers
This is a vital study in how the portal will fit in with your users across the board, valuable feedback, thoughts and ideas will surface back into the development cycle.
Interview stage
Community managers, key stakeholders, sponsors, business owners and a variety of different users
The interview stage allows us to create a comprehensive project strategy and defining the methodology for the later stages of on boarding and development, as well as providing a cohesive view of your portals requirements.
Pre promotion advice
Advertising and marketing, alerts, support of pilot group
It is essential that you draw the appropriate attention to the community so that the launch is anticipated and becomes something to be excited about.
Administrative training and guides
Although not compulsory training and guides can be arranged for your support team so your support teams can achieve the full benefit of the site. We also provide onsite guides for your users once the site is launched
The success of an online community is reliant on strategic business knowledge, intelligent technology, continuous customer involvement and intuitive thinking. It is our primary goal that both you and your community member’s goals and aspirations for social business software are achieved.