Clients: Success Methodology
Our experienced team will work with you to ensure you have a
successful launch, the highest user adoption and a solution
that meets your business objectives
Developing quality professional relationships is a cornerstone to our success - no matter what industry you're in - that's why we've had such a broad range of customers - both big and small - who have benefited from our services.
Approach
We adopt a hands-on process of customizing our platform and tools to address your company's unique collaboration needs. We develop with and and for you templates and best practices based on our experience and expertise from many successful implementations, including:
- Encouraging a range of high-value use cases for collaboration, knowledge-sharing, and community-building
- Recruiting energetic champions from across your organization
- Launching MVine in a hands-on way that generates comfort with social software tools and concepts
- Integrating with existing systems (e.g., company directory, document management, CRM, sales databases, comms environments)
Training and Communications
We help you to introduce MVine to your organization in ways that will maximize organizational awareness and adoption. We also provide a comprehensive set of offerings to support the launch and adoption, including:
- Coaching on overall communications strategy including target audiences, messages, formats, and timing
- Templated email communications and PowerPoint presentations to announce the launch, and what it means for your community
- Training sessions for internal support teams
- A set of on-line guides explaining how to use the different modules
Ongoing Monitoring and Evaluation
Once launched, we continue to work with you to monitor uptake and to recommend any ideas/communications that will maximize adoption and business value.
Through regularly scheduled meetings across your implementation, we work with you on:
- Regular reporting on adoption progress and trends
- Pragmatic advice on how reinforce and stimulate use of the various collaboration tools
- Assessment of progress against business objectives and goals
- Recommendation for additional modules and approaches to enhance the value of your community
Here are a few of our customers.